Health and hygiene protocols
In linea con le misure governative per limitare la diffusione del coronavirus, non forniamo un servizio di pulizia intermedio durante i soggiorni in modo che Lei sia l’unica persona che entra nella sua camera durante il suo soggiorno.
Rooms
- Your room will be cleaned and disinfected by our room service using the VAPODIL.
- This, thanks to the action of steam reaching a continuous temperature of 120°C, combined with a pressure of 4 bars, offers you the assurance of a thoroughly disinfected room.
- Indeed the detergent, bactericidal and fungicidal properties of the steam temperature ensure excellent disinfection results and the elimination of microorganisms and other bacteria.
Protocols in our facilities
- All facilities are disinfected daily
- All facilities are disinfected with ozone daily
- You will find certified hand sanitiser dispensers throughout our establishments; their use is compulsory
- Protective screens in customer service areas
- The lifts can only be used by one person at a time or at most by 2 people who share the same room
- Room keys will be disinfected before handing them over
- Online check-in
- Key to rooms on cell phone
Protocols for guests
- Wearing gloves and masks is compulsory
- They will find hand sanitiser in the common areas
- Insofar as possible, payments should be done by credit card
- POS systems will be disinfected regularly
Protocols for our employees
- All members of staff know the new health and safety measures
- Our staff will wear gloves and masks at all times
- The staff will have their temperature taken daily
- Staff uniforms are washed and disinfected daily
- Co-workers must stay at least 1.5 metres apart
Catering protocols
- Breakfast will be delivered through Room Service
- We will leave an empty table between diners to guarantee the safety distance
- We will use non-reusable tablecloths, cutlery and napkins
- Orders will be served following all safety measures and delivered under a cover
- The hotel will offer take-away meals
- The number of people will be controlled to avoid overcrowding
- Menus will be removed from dining area